How often do I have to use the eye tracker? Is eye tracking safe? My eye tracker has still not arrived, what should I do? My eye tracker won't connect to Google Chrome What happens after I sign up to participate in the panel? What kind of data is collected through the Tobii Attention Panel? When does the data collection start? Why can't I use adblockers when I participate in the panel?

My eye tracker won't connect to Google Chrome

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Try connecting and disconnecting the eye tracker from your computer. In rare cases it can take more than one attempt.

If you already have the latest version, or if the software update doesn't work, you can perform a complete uninstallation of the software and then reinstall it. You can find instructions on how to do a complete uninstallation here.

Don't forget to download all our programs and restart your computer afterward to get the eye tracker running.

If none of these steps work, please contact support for assistance.